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Urgent (same day) Appointments 

In order to manage the demand for urgent (same day) appointment we operate a triage system. 

Should you request a 'same day' appointment, you will initially be contacted by a doctor or nurse via the telephone.  Your request will then be managed in the most appropriate way.

The Doctors request that you give the receptionist some indication as to your need for an appointment (ie medication review, sore throat) so that you can be given the earliest appointment with the most appropriate clinician.

MEDICATION REVIEWS

Please remember that you can book your appointment for a review of your repeat prescription drugs up to four weeks in advance.

Please see the bottom of your repeat prescription slip for the date of your next review.

If you attend a chronic disease clinic ie. heart, asthma, diabetes, your medication review will be done at this appointment.

MAGAZINES

We now have a supply of monthly magazines for you to read whilst in the Surgery.

Thank you to the Patients Comfort Fund for providing this additional service.

DID YOU KNOW ...

We have over 5100 patients registered at the practice

We offer 600 appointments each week

PATIENT GROUP

Please see the link on the right hand side of the page with reference to the Whitchurch & District Patient Group

Ear Care

Information Leaflet  - Ear Care

The ear consists of three parts; the outer ear, the middle ear and the inner ear. Personal hygiene of the ears only involves the care of the outer ear and the others parts do not require cleaning and can become damaged if tampered with. The outer ear consists of the visible part, known as the pinna, and the entrance to the ear canal leading to the ear drum.

Ear Wax

Ear wax is present in everyone and its function is to provide a protective barrier between the fine structures of the middle and inner ear and the outside world.

The wax is produced by the tiny glands found in the layers of the skin. It will start to work its own way out to the external part of the ear by itself when ready. Fresh wax is then produced.

Wax Build Up

Occasionally a collection of wax can form in the ear; this may occur for a number of reasons. Some people may have an anatomical narrowing of the ear canal that prevents the wax from escaping naturally, others may find the prolonged use of hearing-aids or ear plugs can interfere with the normal excretion of wax, sometimes it may be down to the individual who produces more wax than others.

A build up of wax can affect the ability to hear properly, can be uncomfortable, upset balance and may cause ringing in the ears known as tinnitus.

Treating Wax Build Up

It is extremely important to remember that we do not recommend the use of any implement to try and remove the wax from inside the ear.

 

If you are suffering from ear pain, bleeding or discharge from the ear you should seek advice from our Nurse Practitioner.

If you feel you have a build up of wax you should fill the ear, until it is full, with olive oil and then use a cotton wool plug.  This should be done every night for at least two to three weeks.

Using this amount of olive oil, together with the cotton, wool, will allow even the worst wax to clear without the need for syringing.

If you are still experiencing difficulties, you should book an appointment with the Practice Nurse for further advice.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website