Merger Questions & Answers


We are currently contacting eligible patients for the covid vaccine.  Please do not telephone or email the practice about your vaccine as we will contact you.  We need to keep our phone lines free to allow patients access to our services.

Thank you for your understanding 

Flu Vaccination Clinic appointments are now available - see the new page for further information


Extended Hours from 1 October 2018

Please see 'latest news' for further information


The practice offers a Telephone Access appointment for all patients who require an urgent (same day) appointment. 

We are also fortunate in Whitchurch to have a Minor Injuries Unit based at Whitchurch Community Hospital.  The minor injuries nurses can see you for sprains, lacerations, head injury advice, bites etc.  The unit is currently open from 9 am to 5 pm Monday to Friday.


We are pleased to announce that you can  order your repeat medication,book appointments, look at a summary of your medical records, update your personal details ie address, telephone number online. 

To register for this service visit Patient Access or download the NHS App from the App store or Google play



Please remember that you can book your appointment for a review of your repeat prescription drugs up to four weeks in advance.

Please see the bottom of your repeat prescription slip for the date of your next review.

If you attend a chronic disease clinic ie. heart, asthma, diabetes, your medication review will be done at this appointment.



Please see the link on the right hand side of the page with reference to the Whitchurch & District Patient Group



If you wish to feedback on the service you have received at the practice, we have some feedback cards in reception or you may receive a text message following your appointment.

All feedback is used to improve and develop our services further

Practice Opening Times

Monday - Friday:08:30 to 18:30

Our usual system has been postponed in view of Covid-19 restrictions.  If you need to contact a healthcare professional, please contact the surgery by telephone.    Our clinical team will assess your request and will telephone you or arrange a video consultation if appropriate. We are only doing Face to Face consultations where it is absolutely necessary.

We will always do our best to give you an appointment at your convenience but you may have to wait a little longer for the doctor of your choice.

If you require an urgent/same day appointment, please contact the Surgery on 01948 662033 - one of our doctors will assess your condition and offer the appropriate service for your condition.  

Please remember that you can book your appointment up to four weeks in advance.

If you require an appointment you can book via the following means:

  • t_emisaccess.gif In person
  • By telephone - please ring 01948 662033
  • Using Patient Access  - please register for this service by visiting the surgery with proof of identity
  • Using the NHS App - please download from the App store or Google play

If you have an EMERGENCY please telephone the surgery on 01948 662033 and press option 1. 


For full details of the doctors' and nurses' consultation times see the practice information leaflet 'Consultation Times'.

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