Merger Questions & Answers


We are currently contacting eligible patients for the covid vaccine.  Please do not telephone or email the practice about your vaccine as we will contact you.  We need to keep our phone lines free to allow patients access to our services.

Thank you for your understanding 

Flu Vaccination Clinic appointments are now available - see the new page for further information


Extended Hours from 1 October 2018

Please see 'latest news' for further information


The practice offers a Telephone Access appointment for all patients who require an urgent (same day) appointment. 

We are also fortunate in Whitchurch to have a Minor Injuries Unit based at Whitchurch Community Hospital.  The minor injuries nurses can see you for sprains, lacerations, head injury advice, bites etc.  The unit is currently open from 9 am to 5 pm Monday to Friday.


We are pleased to announce that you can  order your repeat medication,book appointments, look at a summary of your medical records, update your personal details ie address, telephone number online. 

To register for this service visit Patient Access or download the NHS App from the App store or Google play



Please remember that you can book your appointment for a review of your repeat prescription drugs up to four weeks in advance.

Please see the bottom of your repeat prescription slip for the date of your next review.

If you attend a chronic disease clinic ie. heart, asthma, diabetes, your medication review will be done at this appointment.



Please see the link on the right hand side of the page with reference to the Whitchurch & District Patient Group



If you wish to feedback on the service you have received at the practice, we have some feedback cards in reception or you may receive a text message following your appointment.

All feedback is used to improve and develop our services further

Travel Information

If you are travelling abroad and require travel vaccination, it is important that you book an appointment with the Practice Nurse at least six weeks prior to departure.  If you have taken a late booking, we may not be able to undertake your vaccines and you may have to attend a travel clinic. 

Vaccines such as Hepatitis A and Typhoid are available on the NHS free of charge if recommended for your country of travel.  However, other vaccines such as Rabies, Meningitis, Hepatitis B, Japanese Encephalitis, Tick borne Encephalitis are not available on the NHS.  If you require non NHS vaccines we advise that you attend a travel clinic.   There is a £20 charge for advice and prescribing of Malaria prophylaxis should you require it.

When booking your appointment, it is important that you advise the Receptionist of the date of your travel, your destination and your accommodation.  This information is used by the Practice Nurse to identify your individual travel vaccination requirements.

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