Merger Questions & Answers


We are currently contacting eligible patients for the covid vaccine.  Please do not telephone or email the practice about your vaccine as we will contact you.  We need to keep our phone lines free to allow patients access to our services.

Thank you for your understanding 

Flu Vaccination Clinic appointments are now available - see the new page for further information


Extended Hours from 1 October 2018

Please see 'latest news' for further information


The practice offers a Telephone Access appointment for all patients who require an urgent (same day) appointment. 

We are also fortunate in Whitchurch to have a Minor Injuries Unit based at Whitchurch Community Hospital.  The minor injuries nurses can see you for sprains, lacerations, head injury advice, bites etc.  The unit is currently open from 9 am to 5 pm Monday to Friday.


We are pleased to announce that you can  order your repeat medication,book appointments, look at a summary of your medical records, update your personal details ie address, telephone number online. 

To register for this service visit Patient Access or download the NHS App from the App store or Google play



Please remember that you can book your appointment for a review of your repeat prescription drugs up to four weeks in advance.

Please see the bottom of your repeat prescription slip for the date of your next review.

If you attend a chronic disease clinic ie. heart, asthma, diabetes, your medication review will be done at this appointment.



Please see the link on the right hand side of the page with reference to the Whitchurch & District Patient Group



If you wish to feedback on the service you have received at the practice, we have some feedback cards in reception or you may receive a text message following your appointment.

All feedback is used to improve and develop our services further

Non-NHS Fees

The National Health Service provides most health care to most people free of charge, but there are exceptions: sometimes the charge is made to cover some of the cost of treatment, ie. dental fees or in other cases, it is because the service is not covered by the NHS ie. insurance reports, passport forms, letters for employers etc

In recent years more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to ensure that information provided to them is true and accurate.   

Please note:

  • We try and ensure that all forms are completed within seven working days.  However, please be aware that some reports may take more time, as the doctor might have to check the patient’s entire medical records. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (GMC) or even the police.
  • We request payment in advance
  • Not all documents need a signature by a doctor, for example passport applications. You can ask another person in a position of trust – they may or may not charge a fee
  • We do not countersign proof of identity forms
  • We do not sign passport applications







Private sick note

£10 – 00





Driving licence countersignature

£15 – 00


Statement of Fact letter

£30 – 00


Letter ‘To whom it may concern’

£30 – 00


Statement of Fact to Travel

£30 – 00


Private prescription ie. malaria

£20 – 00


Holiday cancellation*

£30 – 00


Sickness or accident benefit claim form


£30- 00





HGV/LGV/PSV/Taxi driver examination

£75 – 00


Elderly driver medical

£75 – 00


Racing driver medical

£75 – 00


Sports medical

£75 – 00


OFSTED Childminder report


Malaria Advice & Prescription

£65 – 00


£20 - 00 



*Please note holiday insurance companies usually insist that a formal cancellation form is completed by the GP rather than a doctor’s letter.  Please check with your insurance company first or this will incur an additional charge.




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