You can order your repeat prescription in the followings ways:
Prescription Ordering Direct (POD) from 15 March 2018
This is a new and convenient way to order your repeat prescriptions. Simply phone the POD on 0333 358 3509 between 9 am and 5 pm Monday to Friday. You will speak to a dedicated person who will have time to answer your prescription queries. The POD is staffed by dedicated, experienced and fully trained prescription clerks and clinical members of the Medicines Optimisation team at Shropshire CCG. We are introducing this service to ensure that our patients are receiving the correct quantity of medication in a timely manner to reduce the amount of prescription waste in our area. Unused prescription medicines are likely to cost the NHS over £1million every year in Shropshire alone.
Your prescription will still be dispensed by your regular pharmacy. If you have a current arrangement with a pharmacy to deliver your prescription then this will continue.
(please note that Monday & Tuesday are traditionally the busiest days so please be patient or consider calling on an alternative day).
Online Ordering
If you wish to order your medication online - please go to Patient Access to register for this service. You can also order repeat medication via the NHS App which you can download from the App store or Google play.
Repeat Order Form
Your repeat order form can be delivered by hand, post or fax to the surgery and the prescription will be available for collection within 48 hours. Please note our surgery staff cannot accept requests for repeat prescriptions by telephone. If you would like to order by telephone, please use the POD (see above).
We do request 48 hours notice to prepare a repeat prescription.
The receptionists are not able to issue any medication that is not a regular repeat prescription. You must speak to the doctor regarding your request.
In November 2015, the practice went live with EPS2 (electronic prescriptions) - if you have a nominated pharmacy, your prescription will be transmitted electronically to your pharmacy. This is a secure service and means that you do not have to collect your printed prescription from the surgery. Please speak to the pharmacy of your choice if you wish to enrol for this service.